How To Change Tymebank Phone Number Online Without App

how to change tymebank phone number online without app

While TymeBank is known for its app-centric approach, there are situations where you might need to change your phone number without the app. Maybe you lost your phone or switched numbers, and keeping your bank updated is crucial. Unfortunately, changing your phone number directly through TymeBank’s online platform isn’t currently an option. However, don’t worry! Here are alternative methods to change your TymeBank phone number. Read on!

How to change tymebank phone number online without app

  • Visit a TymeBank Kiosk. These kiosks located within Pick n Pay, Boxer, and TFG stores offer a user-friendly interface for managing your account details. Look for the “Update Contact Details” option and follow the on-screen instructions. You’ll likely need your ID and your new phone number for verification.
  • Reach out to TymeBank’s customer service team for assistance. You can call them at 0860 999 119 or send an email to A representative can guide you through the process of changing your phone number. Be prepared to provide your ID and answer security questions for verification

Also Check: How to Check Balance on Tymebank Without App

How can I change my mobile number in my bank account without the old number?

Unfortunately, changing your mobile number associated with your TymeBank account without access to your old number is difficult. This is because banks prioritize security, and having access to the old number allows them to verify your identity through a one-time password (OTP) or other verification methods sent to that number. Without it, verifying your ownership of the account becomes difficult. Call TymeBank customer service at 0860 999 119 or email for assistance.

Also Check: SASSA Change Banking Details for R350 to TymeBank

How do I reset my Tymebank pin without the app?

  • Visit the Tymebank account activation page
  • Click on “Forgotten your password or login PIN?”.
  • Enter your South African ID number, cellphone number linked to your account, and any other information requested.
  • Follow the instructions to reset your password.
  • Once your password is reset, you’ll be able to log in to your Tymebank account on the web and set a new PIN.
  • Keep in mind this process might require additional verification steps for security purposes.

How do I log into my Tymebank account without OTP?

It’s not possible to log in to your Tymebank account without a One-Time Password (OTP) for security reasons. OTP adds an extra layer of protection to your account by requiring a unique code sent to your phone to verify your identity during login.

Also Check: How to Change SASSA Banking Details for R350 Online Banking

Why can’t I change my phone number directly through the TymeBank website?

Currently, TymeBank doesn’t offer an online portal for changing¬† your phone number. Their focus lies on mobile app functionality.

What documents will I need to change my Tymebank phone number?

Be prepared to present your valid ID (e.g., driver’s license, ID card) for verification purposes.

Is it safe to change my Tymebank phone number over the phone?

TymeBank prioritizes security. Never share your PIN with anyone, even customer service representatives. Verification will likely occur through separate channels like a temporary one-time password (OTP) sent to your old number (if accessible) or via email.


Changing your TymeBank phone number can be done efficiently through the kiosk network or by contacting customer service. While there’s no current online option, these alternative methods ensure you can keep your account details accurate and secure. 

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