SASSA Appeal for SRD R370 Declined for August 2024

Applying for SASSA grants is usually simple. But it is important to keep in mind that it is possible for your application to be rejected. The good news is that if that happens, you can appeal the decision. This will require you to file for an appeal for SASSA to reconsider their decision. The appeal process is put in place to ensure that deserving applicants get an opportunity to receive support for their needs. If you applied for the SRD R370 grant and it was declined for a specific month, say August 2024, this article guides you through the appeal process so you can receive your funds. 

SASSA Appeal for SRD R370 declined for August 2024 

SASSA, South African Social Security Agency, is an organization in South Africa that offers social assistance in form of grants to thousands of vulnerable citizens. The grants are made available for families and individuals who meet the necessary criteria. One of these grants is the SRD R370. If after application you received a rejection letter, then you can still appeal the decision. Here is how you can appeal for the R370 grant for August 2024. 

Access SASSA website 

Visit the official SASSA website, particularly the appeal portal at https://srd.sassa.gov.za/appeals/appeal. This is where you will submit the appeal. 

Enter your details 

On the page, you will be required to enter your South African ID number and mobile number that you registered with initially. Once you submit this, you will receive an OTP via SMS. Enter this pin to proceed. 

Select the appeal month

Choose the month that you are appealing for—the system will display the months for which your application was rejected. 

Also Check: How to Check SASSA R350 Status on Moya App

Give reasons for your appeal 

You must explain why you think that SASSA made a mistake. Give a clear and concise explanation of your situation and why you believe the rejection was incorrect. 

Attach supporting documents 

Alongside the appeal, attach the necessary documentation that will support your case. These may include proof of unemployment, bank statements, or other evidence.

Review all information 

Review all the information you have provided to ensure everything is correct before you submit. Mistakes are one of the reasons why your application could have been rejected in the first place. 

Submit your appeal 

Once reviewed and all the necessary documents have been attached, submit the appeal. You will receive a notification of successful submission. 

Wait for the decision

Once you submit the appeal, you are advised to wait patiently for SASSA to review it. The process can take anywhere between 60 and 90 days after which you will be notified of the outcome. 

Also Check: How to Apply for the SASSA R700 Grant Online Application Form

Why was my SRD R370 application declined? 

Your application can be declined due to several reasons. The common ones include: 

Identity verification problems. 

If in your application there are mismatched details that do not match with the official records at the department of Home Affairs, then your application is likely to be declined. 

Recipient of other grants 

The SRD R370 is specifically meant for individuals who do not receive any other grant and are in need of the financial support. Therefore, if SASSA finds out that you are a beneficiary of another grant, then you will no longer be eligible. 

NSFAS student funding 

If you also receive education assistance from NSFAS, you are disqualified from the SRD grant. This is because you are considered to already have your finances supported. 

Outside income detected

SASSA will check your bank deposits to see if they exceed R624 as it shows you are not qualified. Moreover, earning over R624 means that you are likely to have another income source. 

Contact issues 

SASSA may be unable to reach you because you provided incorrect contact details. This often derails the process and you may no longer be considered for the grant. 

Missing documents 

You may have also failed to provide all the necessary documents during application. If there is insufficient evidence to support your appeal, then the chances of it being rejected are high. 

Age requirements 

To be eligible for the SRD R370 grant, you must be aged between 18 and 60. Anyone older or younger is automatically disqualified. 

Also Check: How to Use Your SASSA R370 Grant to Build a Better Life

How can I check my SRD R370 appeal status?

Appealing for the SRD R370 can be a stressful process, but it is still important that you know how to track the status of your appeal. You can do so via SMS by sending your ID number to 32573. You will then receive the message displaying your appeal status. Alternatively, you can contact SASSA via their toll-free number at 0800 601 011. Provide your ID number and reference number if available. A representative on the other end will update you on your status. 

Conclusion 

Although applying for the SRD R370 grant is a straightforward process, there are times when your application may be declined. Receiving a notification that your appeal for the SRD R370 has been declined can be disheartening. If that happens, you can challenge SASSA’s decision by making an appeal as explained above. That way, you still have a chance to be considered for R370 grant.