SASSA Cancel Application for R370

The South African Social Security Agency is responsible for distributing social relief funds to millions of financially disadvantaged people in South Africa. The SASSA R370 grant, in particular, is provided to the unemployed people in South Africa who do not have any other source of income. If you fall in this category, you are free to send in an application to SASSA for consideration. Once your application is approved, then you will become a beneficiary of the funds. However, if you are in a position where you no longer need the SASSA grant—whether due to personal circumstances or you wish to assist others in need, then you need to cancel the aid as soon as possible. Failure to do so is likely to result in penalties and could potentially affect your eligibility in future government employment opportunities. If you are unsure how to go about the cancellation, this is the article for you. 

What are the reasons to cancel the SASSA fund? 

There are various reasons that could prompt one to cancel their SASSA aid. Here are the common ones. 

Change in financial condition 

If your financial circumstances have changed for the better since you submitted your SASSA R370 application, then it means that your earnings exceed the income threshold or your assets surpass the means test limit. 

A new job 

There are some public and private sector roles that may have limitations when it comes to receiving SRD grants. 

You are ineligible 

If you are in doubt about your eligibility for the grant, then it would be best to seek guidance from SASSA representatives to clear the uncertainties. Receiving the grant payments while ineligible could have legal consequences. 

How to cancel SASSA application for R370

Before cancelling your application, you need to check the status of your grant. If your grant is not active, then there is no need to cancel. There are both online and offline ways to submit a SASSA grant cancellation request. Below are some of the different methods you can adopt. 

Canceling SASSA R370 Application Online 

The easiest way to cancel your application is online. To do so, 

• Access the SASSA cancellation portal 
• Enter your ID and phone number 
• Click on Send PIN to receive an OTP
• Enter the OTP to verify that you are an original applicant 
• Click on Cancel my Application. There will be a pop up message “are you sure to cancel your grant application?”
• Click Yes to cancel your grant and initiate termination 
• You will receive a confirmation SMS on your phone stating that your request to cancel the SASSA grant has been sent. 

Via WhatsApp 

You can also cancel your application via WhatsApp. It is equally a simple and convenient process. 

• Add the SASSA WhatsApp number 082 046 8553 to your contact list 
• Send the message “cancel SASSA R370 grant” via WhatsApp 
• You will receive a list of options to choose from as response 
• Select ‘cancel my application’ from the given list 
• To confirm, provide your ID and phone number
• You have successfully submitted your cancellation request. 

Via Email 

For those who prefer canceling via Email, here is how to go about it. 

• Compose an email to grantsenquiries@sassa.gov.za 
• Write the email in relation to the termination of your SRD R370 grant 
• Explain the reasons for the cancellation request 
• In the email, provide our reference number, ID number, and phone number. 
• You can also include other specific questions you may have regarding the cancellation 
• Click on Send and wait for a response from the department. 

Canceling the SASSA R370 application offline

You can opt to cancel your application offline. 

• Call the SASSA helpline toll-free number at 0800 60 10 11
• There will be an automatic voice that prompts you to choose the option to talk to a human agent (press 1)
• Once connected to a call center agent, explain that you wish to cancel your SASSA grant. 
• You will be asked to provide your ID number, phone number and any other documents required for identity verification. 
• Provide all other requested details. 
• Once your identity is verified, they will approve your cancellation request. 

How long does SASSA take to approve a grant cancellation request? 

Once you successfully submit your grant cancellation request, SASSA will review it within 7 days. This duration is likely to vary depending on the requests you presented. Once the cancellation request has been reviewed and approved for cancellation, you will receive an SMS notification. This will mark the end of receiving SASSA grant payments. 

Conclusion 

Canceling your SASSA grant application has been designed to be as seamless as possible. Whatever reason you may have for cancellation, there are different ways to go about it. It is important to note that SASSA conducts regular checks to identify ineligible grant recipients. If you are no longer eligible, it is advisable to contact SASSA immediately to cancel your grant application.