Why is my SASSA R370 Grant Still Pending?

Any SASSA grant applicant is encouraged to keep track of their application via the website status check. For the R370 grant, your status will read pending if your application awaits approval. This means that SASSA is still reviewing your application. A few weeks after submitting your application, the pending status is normal—approval of your application can take up to 90 days. However, if it still goes on after 90 days from the submission date, then there is an issue you need to look into. For this, you will need to contact SASSA via their different channels to get detailed information on your current status. This article gives in-depth information on the pending status and how to resolve it.
What is the meaning of SASSA status pending?
Any time you check your SASSA application status, and it reads Pending, it means that SASSA has received your application but has yet to review it, which means a decision has not yet been made as to whether it is approved or rejected. The status indicates that SASSA still needs to review your details and government and financial documents before it makes a decision. When the decision is finally made, you will receive a notification via email or through the online SASSA portal.
Also Check: What to do if the SASSA R370 Grant Application is Declined
Why is my SASSA R370 grant still pending?
There are different reasons that could explain why your status is still pending. The main one is that SASSA receives millions of applications monthly, and the agency will take some time to process them all. It is important to note that SASSA manually verifies every application—your application might still be in the queue. Moreover, there are other checks that SASSA needs to make on your application before your status changes. These checks include:
Department of Home Affairs verification
SASSA counter checks your identification number against the database of the Department of Home Affairs. This confirms that you are a permanent resident or registered refugee in South Africa.
Also Check: How to Use Your SASSA R370 Grant to Build a Better Life
South African Revenue Services (SARS) check
This is done to confirm your financial status and income situation. The R470 grant, in particular, is designed to provide financial aid to those who are jobless and do not receive other social funds. As such, there is an income threshold that you should stay within to become eligible.
Unemployment Insurance Fund (UIF) check
Your employment status is also essential. SASSA checks whether you receive any unemployment benefits via UIF.
NSFAS Funds verification
For students, this is to check whether you are under the NSFAS scheme receiving student financial aid.
Below are some reasons why your application may still be pending.
System overload
SASSA receives many applications at a time so the systems can get overwhelmed. Due to the influx of applications, their resources are strained, causing delays in updating statuses.
Technical issues
Occasionally, SASSA may experience technical glitches or connectivity problems that hinder its ability to process the applications smoothly. These technical issues could range from software bugs to problems with internet connections.
Your eligibility
For every application, SASSA thoroughly reviews each to check whether it meets additional requirements specific to the grant. This could be a lengthy process, especially if your application has errors or discrepancies.
Also Check: 5 Reasons Why Universal Basic Income Is a Bad Idea
How to solve the SASSA R370 grant still pending?
Usually, after submitting an application for the SASSA R370 grant, applicants are required to wait at least three months, during which your application status will read Pending. However, if your status is still pending after 90 days, you need to take some action. Here are some steps you can take to avoid further delay and find out the current status of your application.
Via WhatsApp
- Contact SASSA via their WhatsApp helpline at 082 046 8553 for updates on your application status.
- You will be required to confirm your identity by sending your ID number.
- Share your application ID so they can track your application. SASSA will give you accurate information about the progress of your application.
Via Call
- You can also contact SASSA directly via their toll-free number at 0800 60 10 11.
- Inquire about your application status and the cause of the delay.
- You will also be required to give your ID number and application ID to confirm your identity.
- Once your identity is verified, the agent will provide detailed information on your application status.
Via physical visit to the SASSA office
- You can personally visit your nearest SASSA office and talk to a SASSA representative.
- Remember to carry along your identification documents and application ID.
- Once verification is complete, the SASSA representative will provide you with an update regarding your application status.
Also Check: SASSA Grant Payment Dates For September 2024
Conclusion
If you recently applied for any of the SASSA grants and your status is still pending, you need not worry—SASSA is still taking some time to process and review. However, if your application is not approved within the 90-day timeframe, it is advisable to follow the steps above to receive an update on your current application status promptly.