How to Appeal for SASSA R370 Grant Application

how to appeal for r350 grant application

How do I appeal for an R370 grant? How can I check my SRD appeal status? I get these questions many times from people. The truth is, that being denied the only available social support grant for unemployed individuals, especially the crucial COVID-19 Social Relief of Distress (SRD) grant, can be a challenging situation. 

However, individuals have the right to appeal the decision; a second chance to secure much-needed social support.

This comprehensive guide explains the step-by-step process for appealing the rejection of the R370 grant and provides detailed information on both the initial appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA) and the subsequent Sassa status check appeal process.

How To Appeal for R370 SRD Grant Application

Follow these steps to appeal for R370 SRD grant application:

  • Access the ITSAA  Website

Begin the process by visiting the SRD grant appeals Sassa website at

  • Lodge an Appeal 

 Touch the green bar indicating ‘click here to present your appeal 

  • Input your ID Number and phone number

Input your ID number and cellphone number.

  • Send PIN and Verification

Click ‘send pin,’ wait for the SMS with the pin, enter it, and click ‘submit.’

  • Select Month and Choose Appeal Reason

Indicate the month of the appeal and choose the reason for your appeal from the provided options.

  • Submit the Appeal

 Complete the process by clicking ‘submit.’

Voila, you’ve successfully submitted your appeal. Ensure you submit this appeal within 180 days of your SRD grant application being declined.

Also Check: How to Collect R350 Grant at ATM without Card 2024

How To Check For SRD Appeal Status

Follow these steps to check your SRD appeal status:

  • Visit the Sassa Appeals Website

To track your SRD R350 grant appeal status, go to the Sassa Appeals website at

  • Enter ID Number and Telephone Number

Input your ID number and telephone number.

  • Track Appeal

 Use the ‘Track Appeal’ option to get real-time information on your Sassa appeal status.

  • Alternative: Sassa Call Centre

If preferred, contact the Sassa Call Centre at 0800 601 011 for assistance.

Also Check: How to Withdraw Money Without SASSA Card In 2024


What should I do if my R350 grant application is rejected by Sassa?

If your R350 grant application is rejected, you have the right to submit an appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA).

Can I Track My Sassa Grant Appeal Status Online? 

Yes, you can track your Sassa grant appeal status online by visiting the Sassa Appeals website, entering your ID number and telephone number, and using the ‘Track Appeal’ option.

How Long Does It Take For The SRD Grant Appeal To Be Approved?

The appeal process for the SRD grant takes roughly 60 to 90 days. ITSAA (Independent Tribunal for Social Assistance Appeals) reviews the appeal during this period.

Why Is My SRD Appeal Approved, But I Haven’t Received Payment?

If your SRD appeal is approved, yet no payment is received, possible reasons include excessive funds in your bank account (more than R624), an incorrect bank account number, or your application undergoing verification.

What Is The Contact Number For SASSA Appeal Inquiries?

Check your appeal status using the provided link or contact SASSA on their hotline at 0800 601 011. Alternatively, you can email them at

How Many Times Can I Appeal For The SASSA Grant?

An appeal must be lodged for each rejected month. The Independent Tribunal informs candidates of the appeal outcome electronically within 60 to 90 days from the appeal’s submission.

Also Check: How much Increase for the SASSA Grant


If your application for the R370 SRD grant gets rejected, it’s important to know how to appeal. The process involves specific steps, such as visiting the ITSAA website, entering your details, and selecting the month and reason for appeal. This detailed guide ensures that you can go through the appeal process successfully.

By understanding and following these steps, you increase your chances of getting the support offered by Sassa’s Social Relief of Distress grant. This financial help is important for many individuals, and the appeal process exists to make sure those who genuinely need it don’t miss out. So, take the time to navigate the appeal process to access the support you deserve.

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