SASSA SRD Change Banking Details

sassa srd change banking details

The South African Social Security Agency (SASSA) plays a crucial role in supporting citizens through various social grants, with the SRD grant being a monthly payment of R350. If you are a beneficiary and need to change your banking details, the process is straightforward. 

Here’s how to change your banking details for SASSA SRD: Go to, choose the category; “South African ID Holder” or “Asylum Seekers,” click “How do I change my banking details,” enter SA ID number, receive and enter 6-digit OTP, click received link, update bank details (or choose Cash Send), submit your details and verify, Voila! You’ve updated your bank details. Now, wait 5-7 days for SASSA verification.

Still confused? Don’t worry! This comprehensive guide will walk you through each step in a clear and detailed manner. Read to the end.

How to Change Banking Details for SASSA

Follow these steps to SASSA SRD Change Banking Details:

  • Go to the official SASSA SRD web portal.

Click on to land on the SASSA web portal. Choose the relevant section based on your status: “South African ID Holder” or “Asylum Seekers and Special Permit Holders.”

  • Begin the Banking Detail Change

Scroll down and click on the option “How do I change my banking details.” Input your South African ID number into the assigned box.

  • Verification Process

Wait for an SMS containing a 6-digit OTP on your registered cellphone. Enter the OTP and click the “Verify Pin” button. Upon successful verification, you’ll receive another SMS with a secure link. Click on the link and follow the prompts that come up to change your bank details.

  • Provide Updated Banking Details

If you have a personal bank account: select your bank’s name, and input your Account Number, Branch Code, and Account Type. If you don’t have a personal bank account, go for the Cash Send option and follow the submission process. You can choose any of the options: Pick n Pay, Shoprite, Checkers, Moya App, Boxer, or Usave

  • Submit your Updated Bank Details

Agree to the Terms and Conditions and submit your updated details.

Also Check:

How SASSA Verification and Validation Works

SASSA verification processes are in place to guarantee transparent and accurate validation of changed banking details. This involves cross-referencing the client’s ID number, name, and surname with the data from the Department of Home Affairs.

Also, the ID number is checked against approved databases such as UIF, NSFAS, SARS, and others. A Fraud Risk Scoring assessment is conducted in alliance with fraud prevention partners. This process involves a thorough check of the client’s ID number and mobile number against authorized databases. Based on these verification and scoring results, applications are either approved or declined, with detailed reasons given for each decision.

Important Notes

  • For those who are Asylum Seekers or Special Permit Holders, the process to verify your identity involves providing your file number, passport number, and cellphone number. Notably, individuals falling under this category can only receive payments at specific Pick ‘n Pay points and are not allowed to use a personal bank account.
  • On the flip side, South African citizens are required to provide their 13-digit bar-coded ID card number for identity verification.
  • Once you submit your identity information, expect to receive an SMS on your registered phone number containing a secure link. This link will be clicked to continue the process of updating your banking details.
  • While waiting for the approval of your bank details, stay vigilant and look out for notifications from SASSA on your phone number. 
  • Importantly, any payments due before the approval of your new banking details will not be affected. Once your bank details are approved, you can expect to get your grant payments in the updated bank account during the next payment.
  • Once SASSA gives the green light to your modified banking details, an SMS confirmation will be sent to your registered phone number. Following that, you can proceed to access the online web portal to ensure that the changes have been accurately applied to your banking information.
  • Ensure your SASSA banking details are kept confidential to protect your financial security.

How to Avoid Delays During Your Bank Verification Process

Delays in verifying your new bank details can be so discouraging. Here are ways to prevent such delays:

  • Ensure that you input all the requested details, such as your correct ID number, bank account number, and branch code.
  • Check all the details properly before hitting the submission button.
  • Submit your application using a secure internet connection to protect your information.
  • Avoid multiple submissions. Submit your application once and patiently wait for the SASSA notification.


Can I change my SASSA banking details online if I’m an asylum seeker or special permit holder?

Yes, you can. Asylum seekers and special permit holders need to provide their file number, passport number, and cellphone number for identity verification. They will receive an SMS on their registered phone number with a secure link to continue the bank detail update process online.

How Long does it take for SASSA to verify updated bank details?

SASSA normally needs 5 to 7 business days to verify and update the new banking details in their database. However, the processing time may change based on the volume of applications received.

What happens if I Don’t receive a confirmation SMS after updating my bank details?

If you don’t receive any notification after seven business days, you should log in to the portal to check your status. If the banking details are not updated, you can contact the SASSA call center using toll-free number 0800 60 10 11 or visit the nearest SASSA office for assistance.


Changing bank details for SASSA grants is a straightforward process. By following these steps and tips, you can ensure a smooth transition, receive timely payments, and safeguard your financial security. Stay informed about payment dates and promptly update your details to enjoy uninterrupted grant payments.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *